Held in Sunderland, this superhero-themed summit brought together the leading minds in pet care to share insights on elevating services to new heights. Pete and Sarah, who have been providing exceptional canine services since 2014, attended the event to further advance their latest venture, the PawPal Booking App. This innovative app is designed specifically for pet care professionals, helping businesses streamline operations, manage bookings, and focus more on what truly matters—spending time with pets.

At the summit, they crafted a ‘Super-Pet Business Blueprint,’ which they are excited to implement and share with their team. This blueprint will not only improve their own services but also inspire and elevate pet care providers across the UK and beyond.

Dominic Hodgson, Author of How to Disnify Your Pet Business and the world’s leading pet business coach, who conducted the boot camp and presented the award had this to say; Pete and Sarah Stevens have shown a tremendous desire to make an impact in their community, by helping dog owners and now other pet professionals with their unique service, and it is right they are recognized as an expert in the petcare providers booking software industry”.

Hodgson continued “; At IMPACT Pete and Sarah Stevens, learned the sales, marketing and customer service skills that are only practiced by the very top performing pet service providers in the world. They created a blueprint that will help inspire, improve and innovate their petcare booking services, which will raise the bar for pet professionals in the UK and beyond. This is a special industry and the K9 clients we serve deserve the absolute best. To misquote a line from Spiderman, Working in the pet industry comes with a great responsibility, and we must strive to be the best we can, and Pete and Sarah have certainly done that.’