When you register or use our services, we may collect personal information, including your name, address, contact details, and pet-related information.

We collect data on how you interact with our platform, such as your pet’s activity data, preferences, and usage patterns.

If you make purchases on our platform, we collect payment information to process transactions.

We use your information to deliver and enhance our pet care services, provide personalized recommendations, and improve user experience.

We may use your contact details to send you important updates, service notifications, and promotional offers. You can opt-out of promotional communications.

Payment information is used to process transactions and ensure the security of financial transactions.

We may share data with third-party service providers to perform functions on our behalf, such as payment processing or analytics.

We may disclose information in response to legal requests or to comply with applicable laws and regulations.

You can review and update your account information through the settings on our platform.

You can choose to opt-out of non-essential communications by adjusting your preferences.

• You have the right to request the deletion of your data at any time.
• To delete your account, please contact our support team via email at info@pawpal.uk. Our team will promptly assist you with the account deletion process.
• Deleted data is permanently removed from our systems.

We implement security measures to protect your information, including encryption and secure protocols. However, no online platform can guarantee absolute security.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy to reflect changes in our practices. The latest version will be posted on our website with the “Last Updated” date.

If you have questions or concerns about this Privacy Policy, please contact us at info@pawpal.uk